{"id":59767,"date":"2026-02-13T02:18:00","date_gmt":"2026-02-13T02:18:00","guid":{"rendered":"https:\/\/www.lovepuppen.com\/?p=59767"},"modified":"2026-08-25T03:24:32","modified_gmt":"2026-08-25T03:24:32","slug":"der-reibungslose-weg-von-der-auswahl-bis-zur-haustuer","status":"publish","type":"post","link":"https:\/\/www.lovepuppen.com\/en\/der-reibungslose-weg-von-der-auswahl-bis-zur-haustuer\/","title":{"rendered":"LOVEPUPPEN Ordering Guide: A Smooth Journey from Selection to Your Doorstep"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Welcome to LOVEPUPPEN.<\/p><p class=\"wp-block-paragraph\">We know that a purchase like this is a personal decision where transparency, trust, and a seamless process are paramount. That\u2019s exactly why we\u2019ve put together this comprehensive guide for you. Whether you choose a model that\u2019s available right away or configure your dream model yourself down to the smallest detail\u2014here you\u2019ll learn exactly what happens behind the scenes. From the very first click through production to logistics, customs clearance, and our after-sales service, we leave no questions unanswered.<\/p><p class=\"wp-block-paragraph\"><strong>A word of honesty up front:<\/strong> Every doll, every brand, individual special requests, and even the destination country each introduce their own variables. The timeframes listed below are based on our extensive experience. We are usually on time or even faster, but occasionally external factors\u2014such as holidays, extreme weather, customs clearance, or fluctuations among logistics partners\u2014can have a minor impact on the process.<\/p><h2 class=\"wp-block-heading has-text-align-center\">First things first: Off-the-shelf or custom-made?<\/h2><p class=\"wp-block-paragraph\">Before we get into the details, let's take a quick look at your order. Depending on the type of product you choose, the subsequent processing steps will vary significantly.<\/p><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h3 class=\"wp-block-heading\">Option A: Goods available for immediate shipment from the local warehouse<\/h3>\n\n<p class=\"wp-block-paragraph\">Have you found a model that's in stock at one of our local hubs (the U.S., Europe, Canada, or Australia)? Perfect\u2014then the whole process will go very quickly. <span style=\"color: #fa036b;\">These items are shipped directly from the respective local warehouse.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\">Here is the schedule:<\/p>\n\n<ul class=\"wp-block-list\"><li><strong>Processing time at the warehouse:<\/strong> Usually only 1 to 2 business days.<\/li>\n\n<li><strong>The Journey to You:<\/strong> Once the package has been handed over to the courier service, it usually takes 4 to 6 business days for it to arrive safely at your address.<\/li><\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Our tip:<\/strong> <span style=\"color: #fa036b;\">If you've chosen items in stock at a local warehouse, feel free to skip the next section on factory production. Sit back and relax\u2014your package is almost on its way.<\/span><\/p><\/div>\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h3 class=\"wp-block-heading\">Option B: Factory Production and Customizations<\/h3>\n\n<p class=\"wp-block-paragraph\">Do you have any special requests, or have you chosen a model that will be custom-made for you right at the factory? If so, the exciting part of the creation process begins now.<\/p>\n\n<h4 class=\"wp-block-heading\">The standard model (as shown in the photos):<\/h4>\n\n<p class=\"wp-block-paragraph\">If you've fallen in love with the exact doll shown in the product photos and haven't ordered any additional optional extras, we can get started right away. <span style=\"color: #fa036b;\">There is no need to confirm the details separately here. <strong>For these standard models, please expect a production time of about 3 to 6 business days.<\/strong><\/span><\/p>\n\n<h4 class=\"wp-block-heading\">Fully Custom-Made:<\/h4>\n\n<p class=\"wp-block-paragraph\">Does your order include special modifications or custom upgrades? If so, we\u2019ll coordinate closely with you in advance to ensure that every detail is perfect. In the next section, we\u2019ll explain in detail exactly how this coordination and production process works for truly one-of-a-kind items.<\/p><\/div><\/div><h2 class=\"wp-block-heading has-text-align-center\">Step 1: Product Selection &amp; Defining Your Preferred Details<\/h2><p class=\"wp-block-paragraph\">Have you found a model you like? Great. Now take a moment to carefully review the details on the product page\u2014from the exact dimensions and materials to the skin tone and other optional configurations.<\/p><p class=\"wp-block-paragraph\">Many of our models can be customized in almost endless ways. Among the most popular customizations are:<\/p><ul class=\"wp-block-list\"><li>Shades of Skin Color<\/li>\n\n<li>Personalized Face Makeup<\/li>\n\n<li>Specific Hair Styling Techniques (Head and Body Hair)<\/li>\n\n<li>Realistic details (such as fine vein patterns)<\/li>\n\n<li>Distinctive physical characteristics<\/li>\n\n<li>Additional customization options listed on the respective product page<\/li><\/ul><p class=\"wp-block-paragraph\">Please note: Not every manufacturer and every model offers the same level of customization. The options available to you on the respective product page are always the determining factor.<\/p><p class=\"wp-block-paragraph\">Are you unsure about the size, a specific option, or the general process? Don't hesitate to contact us. We're happy to help:<\/p><ul class=\"wp-block-list\"><li><strong>Email:<\/strong> <a href=\"mailto:info@lovepuppen.com\">info@lovepuppen.com<\/a><\/li>\n\n<li>Or simply click the \u201eContact\u201c button in the lower-left corner of our homepage.<\/li><\/ul><p class=\"wp-block-paragraph\"><strong>Our expert tip:<\/strong> Please take your time to review all the details before proceeding to checkout. This way, we can work together to ensure that your order is processed correctly from the start, eliminating any future delays or requests for changes.<\/p><h2 class=\"wp-block-heading has-text-align-center\">Step 2: Complete Your Order &amp; Secure Payment<\/h2><p class=\"wp-block-paragraph\">Once you've finalized your dream configuration, proceed to checkout.<br>To make the process as secure and convenient as possible for you, we at LOVEPUPPEN currently offer the following trusted payment methods:<\/p><ul class=\"wp-block-list\"><li>PayPal<\/li>\n\n<li>Credit card<\/li><\/ul><p class=\"wp-block-paragraph\">As soon as your payment has been successfully processed, we'll immediately begin working on it in the background.<\/p><p class=\"wp-block-paragraph\"><strong>An important note from us:<\/strong> When it comes to custom-made products, precision is everything. Please double-check your shipping address, contact information, and\u2014most importantly\u2014your selected configurations before clicking \u201cSubmit.\u201d Once production has begun at the factory, certain specific details unfortunately cannot be undone or changed.<\/p><h2 class=\"wp-block-heading has-text-align-center\">Step 3: The Creation Process (Manufacturing &amp; Customization)<\/h2><p class=\"wp-block-paragraph\">Once we receive your payment, we'll give the go-ahead for production. Now your dream model will come to life.<\/p><p class=\"wp-block-paragraph\">How long will it take? That depends on a combination of several factors: the brand, the material you choose, the complexity of your special requests, the factory\u2019s current workload, and seasonal factors.<\/p><p class=\"wp-block-paragraph\">To help you plan more effectively, we have compiled a clear overview of average production times for you here:<\/p><figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Product Type \/ Customization<\/strong><\/td><td><strong>Estimated Production Time<\/strong><\/td><\/tr><tr><td><strong>TPE Products<\/strong><\/td><td>Approx. 7\u201320 business days<\/td><\/tr><tr><td><strong>Silicone Products<\/strong><\/td><td>Approx. 10\u201330 business days<\/td><\/tr><tr><td><strong>Complex Hair Transplantation<\/strong><\/td><td>plus approx. 5\u201310 business days<\/td><\/tr><tr><td><strong>Personalized Makeup<\/strong><\/td><td>May take additional time<\/td><\/tr><tr><td><strong>Other Special Requests<\/strong><\/td><td>Pricing is determined on a case-by-case basis depending on the amount of work involved<\/td><\/tr><tr><td><strong>Accessories (adhesives, makeup, stands, flight cases)<\/strong><\/td><td>Depending on current inventory levels<\/td><\/tr><tr><td><strong>In-stock items (U.S. \/ European hubs)<\/strong><\/td><td>Not applicable \u2013 direct shipping with no production lead time<\/td><\/tr><\/tbody><\/table><\/figure><p class=\"wp-block-paragraph\">Note: These time estimates are based on solid experience. Actual cycles may vary slightly depending on the brand and current demand.<\/p><h3 class=\"wp-block-heading has-text-align-center\">Seasonal Highlights &amp; Holidays<\/h3><p class=\"wp-block-paragraph\">There are times of the year when things move at a slightly different pace. The Chinese New Year, the Christmas season, annual plant shutdowns, or even unpredictable weather events can temporarily extend the production cycle.<\/p><p class=\"wp-block-paragraph\">That is why we ask that you: If you need your model by a specific date or for a specific occasion, please place your order well in advance to allow for production and shipping.<\/p><h2 class=\"wp-block-heading has-text-align-center\">Step 4: The Final Quality Check (Your Photo Approval)<\/h2><p class=\"wp-block-paragraph\">Have you decided on custom-made products? If so, our top priority is to ensure that you are 100 % satisfied with the final result. Before a customized model leaves our workshop, we\u2019ll email you detailed, high-resolution photos for your final approval.<\/p><p class=\"wp-block-paragraph\">In this step, we'll work with you to ensure that all the details match your expectations exactly:<\/p><ul class=\"wp-block-list\"><li>Skin Tone Nuances and the Desired Makeup Look<\/li>\n\n<li>Realistic details (such as depictions of veins)<\/li>\n\n<li>Specific Hair Styling Techniques<\/li>\n\n<li>Any other special requests agreed upon in advance<\/li><\/ul><h3 class=\"wp-block-heading has-text-align-center\">What happens with standard models and items in local stock?<\/h3><p class=\"has-ast-global-color-1-color has-text-color has-link-color wp-elements-027d1df04ba39604a0425a51d02dc985 wp-block-paragraph\"><strong>If you ordered a standard model without any special features or an item in stock from our local hubs (U.S., Europe, Canada, Australia), you can skip this step. To save time, your package will go straight to shipping.<\/strong><\/p><h2 class=\"wp-block-heading has-text-align-center\">Step 5: On Its Way to You (Shipping, Logistics, and Customs)<\/h2><p class=\"wp-block-paragraph\">As soon as we receive your approval or your in-stock items are packed, we\u2019ll hand the package over to our logistics partners. The corresponding tracking number will be sent directly to your email inbox shortly thereafter.<\/p><h3 class=\"wp-block-heading has-text-align-center\">How long does international shipping take?<\/h3><ul class=\"wp-block-list\"><li>International shipments typically take about 10 to 25 business days.<\/li><\/ul><p class=\"wp-block-paragraph\">Please keep in mind, however, that these delivery times may be affected by various external factors. These include the duration of local customs clearance, the chosen mode of transport (air, sea, or rail freight), and unpredictable weather conditions.<\/p><p class=\"wp-block-paragraph\"><strong>To provide you with the best and most secure service possible, we work with established courier services worldwide, such as DHL, UPS, FedEx, TNT, and CDEK.<\/strong><\/p><figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"849\" height=\"212\" src=\"https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/ups-fedex-dhl.jpg\" alt=\"UPS\/FedEx\/TNT\/DHL\" class=\"wp-image-59769\" title=\"UPS, FedEx, DHL\" srcset=\"https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/ups-fedex-dhl.jpg 849w, https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/ups-fedex-dhl-300x75.jpg 300w, https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/ups-fedex-dhl-768x192.jpg 768w, https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/ups-fedex-dhl-18x4.jpg 18w, https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/ups-fedex-dhl-600x150.jpg 600w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/figure><h2 class=\"wp-block-heading has-text-align-center\">Important Information: Peak Season &amp; Worldwide Shipping Areas<\/h2><h3 class=\"wp-block-heading has-text-align-center\">The Busy Season for Logistics (Mid-November through February)<\/h3><p class=\"wp-block-paragraph\">Experience has shown that this is the busiest time of the year. Holidays such as Christmas, New Year\u2019s, and the Chinese Lunar New Year cause bottlenecks worldwide. Shipping schedules become more crowded, and customs authorities often take longer to process shipments.<\/p><p class=\"wp-block-paragraph\">Our advice to you: If you're planning your project around the turn of the year, please place your order well in advance and allow plenty of time.<\/p><h3 class=\"wp-block-heading has-text-align-center\">Where does LOVEPUPPEN ship to?<\/h3><p class=\"wp-block-paragraph\">We offer worldwide shipping, but we adapt to the complex import and customs regulations of the respective destination countries. Due to strict local regulations, we are unfortunately unable to ship to the following regions at this time:<\/p><ul class=\"wp-block-list\"><li>India<\/li>\n\n<li>Some countries in the Middle East<\/li>\n\n<li>Certain regions in Africa<\/li><\/ul><p class=\"wp-block-paragraph\">(<strong>Tip:<\/strong> For specific regions such as Dubai\/UAE, please contact us in advance, as regulations there change frequently.)<\/p><p class=\"wp-block-paragraph\">Are you unsure whether we can deliver to your address without any issues? Our support team will be happy to check the current shipping terms for you at any time.<\/p><h2 class=\"wp-block-heading has-text-align-center\">Customs, Taxes, and Fees: Transparency from the Start<\/h2><p class=\"wp-block-paragraph\">No one likes hidden costs. That's why we at LOVEPUPPEN are upfront about everything: Whether additional import duties apply to international orders depends largely on where you live.<\/p><p class=\"wp-block-paragraph\">For many of our customers, we handle the customs clearance, or no customs duties are incurred in the first place.<\/p><p class=\"has-ast-global-color-1-color has-text-color has-link-color wp-elements-4cd1f958deae8f25740c827f349f9c8a wp-block-paragraph\"><strong>Customers from the following countries and regions are not subject to customs duties:<\/strong><\/p><p class=\"wp-block-paragraph\"><strong>North America:<\/strong><br>United States, Canada<\/p><p class=\"wp-block-paragraph\"><strong>Oceania:<\/strong><br>Australia<\/p><p class=\"wp-block-paragraph\"><strong>Europe<\/strong><\/p><figure class=\"wp-block-table\"><table><tbody><tr><td>Austria<\/td><td>Belgium<\/td><td>Bulgaria<\/td><\/tr><tr><td>Croatia<\/td><td>Czech Republic<\/td><td>Denmark<\/td><\/tr><tr><td>Estonia<\/td><td>Finland<\/td><td>France<\/td><\/tr><tr><td>Germany<\/td><td>Greece<\/td><td>Hungary<\/td><\/tr><tr><td>Italy<\/td><td>Latvia<\/td><td>Lithuania<\/td><\/tr><tr><td>Luxembourg<\/td><td>Netherlands<\/td><td>Poland<\/td><\/tr><tr><td>Portugal<\/td><td>Slovakia<\/td><td>Slovenia<\/td><\/tr><tr><td>Spain<\/td><td>Sweden<\/td><td>United Kingdom<\/td><\/tr><tr><td>Ukraine<\/td><td><\/td><td><\/td><\/tr><\/tbody><\/table><\/figure><p class=\"wp-block-paragraph\"><strong>Asia:<\/strong><\/p><figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Cambodia<\/td><td>Indonesia<br>(Please confirm before placing your order)<\/td><td>Japan<\/td><\/tr><tr><td>Malaysia<\/td><td>Myanmar<\/td><td>Philippines<\/td><\/tr><tr><td>Singapore<\/td><td>Taiwan<\/td><td>Thailand<\/td><\/tr><tr><td>UAE<\/td><td>Vietnam<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure><p class=\"wp-block-paragraph\">In some other countries (such as Switzerland, South Korea, New Zealand, South Africa, or Israel), however, local authorities impose their own import taxes and customs duties. These are based on the declared value of the goods and national import laws. Since we have no control over these government fees, they will be billed directly to you, the recipient, by the relevant customs office if necessary. If you have any questions about this, please feel free to contact us at: <a href=\"mailto:info@lovepuppen.com\">info@lovepuppen.com<\/a>.<\/p><h2 class=\"wp-block-heading has-text-align-center\">Special Shipping Guidelines: Latin America (including Mexico)<\/h2><p class=\"wp-block-paragraph\">Due to the complex customs and logistics structures in Latin America, shipping to this region requires a bit more planning. For Mexico, we have established two proven methods for you:<\/p><figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Shipping Method<\/strong><\/td><td><strong>Estimated duration<\/strong><\/td><td><strong>Shipping Costs<\/strong><\/td><td><strong>Customs Clearance &amp; Taxes<\/strong><\/td><\/tr><tr><td><strong>Air Freight (Express)<\/strong><\/td><td>about 15 days<\/td><td>Surcharge at checkout<\/td><td>The recipient pays local taxes directly<\/td><\/tr><tr><td><strong>Ocean Freight (Standard)<\/strong><\/td><td>about 2 months<\/td><td>Usually included in the price<\/td><td>We've often handled this before<\/td><\/tr><\/tbody><\/table><\/figure><p class=\"wp-block-paragraph\">For other Latin American countries such as Brazil, Argentina, Chile, Peru, and Venezuela, we currently offer expedited air freight via UPS.<br><strong>Here's how to get your quote:<\/strong> Please send us the link to the doll you want, the SKU, and your exact address. We\u2019ll provide you with a transparent estimate of the shipping costs. (Important note: Please pay any applicable customs duties in your home country promptly, as customs authorities may otherwise destroy the package or return it at your expense if payment is delayed.)<\/p><h2 class=\"wp-block-heading has-text-align-center\">A Clever Workaround: Shipping U.S. Inventory to Latin America<\/h2><p class=\"wp-block-paragraph\">Due to logistical constraints, we are unfortunately unable to ship items directly from our local hubs (U.S.\/Europe) to Latin America. The solution? A reliable parcel forwarding service (e.g., Stackry).<\/p><p class=\"wp-block-paragraph\">Here's how it works\u2014it's really simple:<\/p><ul class=\"wp-block-list\"><li>Sign up for a U.S. forwarding service, and you'll receive a personal U.S. address.<\/li>\n\n<li>Please use this exact address at checkout.<\/li>\n\n<li>We'll deliver your package safely to the service provider's U.S. warehouse.<\/li>\n\n<li>The service provider handles international shipping right to your doorstep.<\/li><\/ul><p class=\"wp-block-paragraph\">Please understand that our responsibility ends with successful delivery to the U.S. address. You must resolve all subsequent matters (insurance, customs, damage during transit) directly with the service provider you selected. (Please do not use P.O. boxes.).<\/p><h2 class=\"wp-block-heading has-text-align-center\">A quick reminder: Current shipping restrictions<\/h2><p class=\"wp-block-paragraph\">As mentioned earlier, some very strict local import laws require us to exclude certain regions from delivery. This currently applies to India, as well as parts of the Middle East and Africa. In special cases, such as Dubai (UAE), please contact our team before making a payment so we can review your order on a case-by-case basis.<\/p><h2 class=\"wp-block-heading has-text-align-center\">Step 6: Track Your Package<\/h2><p class=\"wp-block-paragraph\">As soon as your order leaves our warehouse, we'll immediately send you an email with all the important tracking details.<\/p><p class=\"has-ast-global-color-1-color has-text-color has-link-color wp-elements-2adc15708f1c5e9f4059b91ebc15dd48 wp-block-paragraph\"><strong>Using the tracking number provided, you can easily check the status at any time on the official websites of our logistics partners (such as UPS, FedEx, TNT, or DHL).<\/strong><\/p><p class=\"wp-block-paragraph\">Here\u2019s a quick tip to save you some stress: It\u2019s completely normal for the shipment status not to update for a few days. Especially on international routes\u2014during customs clearance, on transoceanic flights, or at large hubs\u2014there are often small \u201eblind spots\u201c in the tracking system. However, if the package seems to be stuck in one place for an unusually long time, just contact us. We\u2019ll follow up on it for you right away.<\/p><h2 class=\"wp-block-heading has-text-align-center\">Step 7: Arrival, Quality Control, and Return<\/h2><p class=\"wp-block-paragraph\">The moment has arrived\u2014your package has arrived! We ask that you take a close look at the items as soon as you unpack them to make sure everything is in perfect condition.<\/p><ul class=\"wp-block-list\"><li>Check the outer box for any obvious shipping damage.<\/li>\n\n<li>Do the model and accessories match your original order?<\/li>\n\n<li>Are there any visible defects on the product itself?<\/li><\/ul><h3 class=\"wp-block-heading has-text-align-center\">The golden rule for your insurance coverage:<\/h3><p class=\"wp-block-paragraph\">If you are not satisfied with something, please contact us immediately. Under no circumstances should you use, clean, or modify the product before the matter has been resolved. Signs of use or unauthorized modifications may void your right to a return or exchange.<\/p><p class=\"wp-block-paragraph\">If you find any defects, please take well-lit photos or a short video instead and send them to us. This will allow our team to find the right solution for you in a flash. For all other details, please see <a href=\"https:\/\/www.lovepuppen.com\/en\/rueckgaberecht\/\">our transparent return policy<\/a>.<\/p><h2 class=\"wp-block-heading has-text-align-center\">What should you do if there are delivery delays?<\/h2><p class=\"wp-block-paragraph\">We do our best every day to meet all deadlines exactly. However, global logistics can sometimes be unpredictable.<\/p><p class=\"wp-block-paragraph\">If your package takes longer than 20 business days to arrive (not including customs processing) or if the tracking information is acting up, we've got your back. Just send a quick message to <a href=\"mailto:info@lovepuppen.com\">info@lovepuppen.com<\/a> with the following key figures:<\/p><ul class=\"wp-block-list\"><li>Your order number<\/li>\n\n<li>The recipient's full name<\/li>\n\n<li>The tracking number<\/li>\n\n<li>If applicable, a screenshot of the current shipment history<\/li><\/ul><p class=\"wp-block-paragraph\">Our support team will then look into the matter and provide you with clear and transparent information about the status of your shipment.<\/p><h2 class=\"wp-block-heading has-text-align-center\">100 % Discretion: Our neutral packaging<\/h2><p class=\"wp-block-paragraph\">Your privacy is of the utmost importance to us. We know that discretion is a top priority when making a purchase like this.<\/p><p class=\"has-ast-global-color-1-color has-text-color has-link-color wp-elements-14e298da855d824380f05ff75394da32 wp-block-paragraph\">That is why we ship all our products in plain, completely unremarkable boxes. Neither the outside of the box nor the shipping label reveals what is inside. From order processing to delivery to your doorstep, your information is treated with the strictest confidentiality. <strong>(Please note: Depending on the size of the doll, the selected shipping method, or the courier service's guidelines, the exterior appearance of the box may vary slightly; however, absolute neutrality is always maintained.)<\/strong><\/p><figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"790\" height=\"640\" src=\"https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/Diskrete-Verpackung.jpg\" alt=\"Discreet Packaging\" class=\"wp-image-59770\" title=\"Discreet packaging\" srcset=\"https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/Diskrete-Verpackung.jpg 790w, https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/Diskrete-Verpackung-300x243.jpg 300w, https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/Diskrete-Verpackung-768x622.jpg 768w, https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/Diskrete-Verpackung-15x12.jpg 15w, https:\/\/www.lovepuppen.com\/wp-content\/uploads\/2026\/08\/Diskrete-Verpackung-600x486.jpg 600w\" sizes=\"(max-width: 790px) 100vw, 790px\" \/><\/figure><h2 class=\"wp-block-heading has-text-align-center\">Checklist: How to Ensure Your Order Goes Smoothly<\/h2><p class=\"wp-block-paragraph\">To avoid unnecessary follow-up questions, delays, or even production errors, it\u2019s best to go over this short checklist one more time before clicking \u201eBuy\u201c:<\/p><ul class=\"wp-block-list\"><li>Are the model, size, and material correct?<\/li>\n\n<li>Have all special requests (makeup, details) been configured correctly?<\/li>\n\n<li>Is the shipping address completely accurate?<\/li>\n\n<li>Did you provide the recipient's name and a valid phone number for the courier?<\/li>\n\n<li>Is your email inbox ready for our confirmation messages?<\/li>\n\n<li>Are you familiar with the import regulations in your area?<\/li>\n\n<li>Have you allowed for enough time in case the model needs to arrive by a specific deadline?<\/li><\/ul><p class=\"wp-block-paragraph\">Keep in mind: The more accurately and quickly all the details are clarified, the sooner our manufacturers can begin work.<\/p><h2 class=\"wp-block-heading has-text-align-center\">FAQ: Frequently Asked Questions (Quick Answers for You)<\/h2><div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1787626563041\"><strong class=\"schema-faq-question\">For a standard model, do I need to approve production photos before shipping?<\/strong> <p class=\"schema-faq-answer\">Generally speaking, no. If you choose a standard model that looks exactly like the product images and don't want any additional customizations, we'll send it directly to production or shipping. That way, we don't waste any valuable time, and your package gets on its way faster.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787626580263\"><strong class=\"schema-faq-question\">How long does it take to make a custom-made item?<\/strong> <p class=\"schema-faq-answer\">That depends entirely on the brand and the extent of your special requests. We usually estimate a production time of 1 to 3 weeks. For intricate silicone models, special hair implants, or highly detailed makeup, it may take a little longer. Perfect quality and craftsmanship simply take time.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787626601249\"><strong class=\"schema-faq-question\">When will I receive my tracking number (tracking ID)?<\/strong> <p class=\"schema-faq-answer\">As soon as your model leaves our factory or local warehouse and has been safely handed over to the courier service, we will immediately send you the tracking information via email.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787626602455\"><strong class=\"schema-faq-question\">How long will it take for my package to arrive internationally?<\/strong> <p class=\"schema-faq-answer\">On average, international shipping takes about 10 to 25 business days. Please keep in mind, however, that external factors such as customs clearance, holidays, regional weather conditions, or the workload of our logistics partners can slightly affect this timeframe.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787626603473\"><strong class=\"schema-faq-question\">Will I have to pay any additional customs duties or import taxes?<\/strong> <p class=\"schema-faq-answer\">This depends entirely on the import regulations in effect in your destination country. If local customs authorities impose import duties, taxes, or processing fees, these are paid directly by the recipient. The exact amount is determined on a case-by-case basis by the respective local customs authority.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787626604099\"><strong class=\"schema-faq-question\">Can I still change my configuration after placing my order?<\/strong> <p class=\"schema-faq-answer\">As long as production hasn't started at the factory yet, we can often still make adjustments for you. However, once the manufacturing process has begun, changes to specific details are unfortunately no longer possible. Our tip: It's best to take your time and double-check all your options before paying.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1787626604809\"><strong class=\"schema-faq-question\">Why hasn't my shipment status been updated for the past few days?<\/strong> <p class=\"schema-faq-answer\">No need to worry! With international shipments, it\u2019s completely normal for the tracking system to pause for a few days during overseas flights, at large transshipment hubs, or during routine customs inspections. However, if the status doesn\u2019t change for an unusually long time, just let us know\u2014we\u2019ll follow up with our logistics partner on your behalf right away.<\/p> <\/div> <\/div><h2 class=\"wp-block-heading has-text-align-center\">We're always here for you (Support &amp; Contact)<\/h2><p class=\"wp-block-paragraph\">Do you have any questions, or do you need help with the ordering process? Please don't hesitate to contact us. Our team will be happy to assist you discreetly.<\/p><ul class=\"wp-block-list\"><li><strong>Before Purchasing (Advice &amp; General Questions):<\/strong><br><a href=\"mailto:info@lovepuppen.com\">info@lovepuppen.com<\/a><\/li>\n\n<li><strong>After Purchase (Order Status, Shipping &amp; After-Sales):<\/strong><br><a href=\"mailto:info@lovepuppen.com\">info@lovepuppen.com<\/a><\/li><\/ul><p class=\"wp-block-paragraph\">So we can help you right away: When sending an email inquiry, please have your order number, SKU, or direct product link ready, if possible. This will allow us to locate your request in our system immediately.<\/p><p class=\"wp-block-paragraph\"><strong>Thank you very much for choosing LOVEPUPPEN.<\/strong><br>Our top priority is to provide you with a completely transparent, reliable, and 100 % discreet shopping experience\u2014from your first click in our store to the moment you safely receive your package.<\/p>","protected":false},"excerpt":{"rendered":"<p>Whether you choose a model that\u2019s available right away or customize your dream model down to the smallest detail\u2014here you\u2019ll find out exactly what happens behind the scenes.<\/p>","protected":false},"author":1,"featured_media":59768,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1797,1],"tags":[],"class_list":["post-59767","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kundenservice-richtlinien","category-ratgeber-magazin"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sexpuppe bestellen: Die Schritt-f\u00fcr-Schritt-Anleitung - LOVEPUPPEN<\/title>\n<meta name=\"description\" content=\"M\u00f6chten Sie eine Sexpuppe bestellen? 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Mein Engagement f\u00fcr Qualit\u00e4t und Detailtreue, gepaart mit den begeisterten Kritiken meiner Kunden, hat mir das Vertrauen vieler Kunden eingebracht. Jede von mir angebotene Puppe ist sorgf\u00e4ltig aus hochwertigen Materialien gefertigt. Ich bin hier, um Ihnen ein pers\u00f6nliches und zufriedenstellendes Erlebnis zu bieten. Verlassen Sie sich auf meine Erfahrung, um Ihre Bed\u00fcrfnisse zu erf\u00fcllen. Vielen Dank, dass Sie meine Dienste in Betracht gezogen haben!\",\"sameAs\":[\"https:\/\/www.lovepuppen.com\/\"]},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.lovepuppen.com\/fr\/der-reibungslose-weg-von-der-auswahl-bis-zur-haustuer\/#faq-question-1787626563041\",\"position\":1,\"url\":\"https:\/\/www.lovepuppen.com\/fr\/der-reibungslose-weg-von-der-auswahl-bis-zur-haustuer\/#faq-question-1787626563041\",\"name\":\"Muss ich bei einem Standardmodell vor dem Versand Produktionsfotos freigeben?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In der Regel nicht. Wenn Sie sich f\u00fcr ein Standardmodell genau wie auf den Produktbildern entscheiden und keine zus\u00e4tzlichen Individualisierungen w\u00fcnschen, geben wir dieses direkt f\u00fcr die Fertigung oder den Versand frei. 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Perfekte Qualit\u00e4t und Handarbeit brauchen hier einfach ihre Zeit.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.lovepuppen.com\/fr\/der-reibungslose-weg-von-der-auswahl-bis-zur-haustuer\/#faq-question-1787626601249\",\"position\":3,\"url\":\"https:\/\/www.lovepuppen.com\/fr\/der-reibungslose-weg-von-der-auswahl-bis-zur-haustuer\/#faq-question-1787626601249\",\"name\":\"Wann erhalte ich meine Sendungsnummer (Tracking-ID)?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sobald Ihr Modell unsere Manufaktur oder das lokale Lager verl\u00e4sst und sicher an den Kurierdienst \u00fcbergeben wurde, senden wir Ihnen die Tracking-Informationen umgehend per E-Mail zu.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.lovepuppen.com\/fr\/der-reibungslose-weg-von-der-auswahl-bis-zur-haustuer\/#faq-question-1787626602455\",\"position\":4,\"url\":\"https:\/\/www.lovepuppen.com\/fr\/der-reibungslose-weg-von-der-auswahl-bis-zur-haustuer\/#faq-question-1787626602455\",\"name\":\"Wie lange ist mein Paket international unterwegs?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Im Durchschnitt dauert der internationale Versand etwa 10 bis 25 Werktage. Bitte denken Sie jedoch daran, dass externe Faktoren wie Zollabfertigungen, Feiertage, regionale Wetterbedingungen oder die Auslastung der Logistikpartner diesen Zeitraum leicht beeinflussen k\u00f6nnen.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\/\/www.lovepuppen.com\/fr\/der-reibungslose-weg-von-der-auswahl-bis-zur-haustuer\/#faq-question-1787626603473\",\"position\":5,\"url\":\"https:\/\/www.lovepuppen.com\/fr\/der-reibungslose-weg-von-der-auswahl-bis-zur-haustuer\/#faq-question-1787626603473\",\"name\":\"Fallen f\u00fcr mich zus\u00e4tzliche Z\u00f6lle oder Einfuhrsteuern an?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Das richtet sich komplett nach den geltenden Importbestimmungen Ihres Ziellandes. Falls der \u00f6rtliche Zoll Einfuhrabgaben, Steuern oder Bearbeitungsgeb\u00fchren erhebt, werden diese direkt vom Empf\u00e4nger getragen. 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