As soon as your doll is packed and on its way to you, we'll immediately send you an email with your personal tracking number. With this number, you can easily track the exact delivery status of your package at any time.
Please keep an eye on your inbox during the first 3 business days after placing your order—and just to be safe, check your spam folder briefly as well.
If, contrary to expectations, you have not received a shipping confirmation within 5 business days, please feel free to contact us directly. Our customer service team will be happy to assist you (please note, however, that our support team is unavailable on weekends).








