Here at LOVEPUPPEN, we don’t just want you to get a great product—we also want the price to be absolutely fair. Because we firmly believe that buying a high-quality product that perfectly meets your needs is more than just a simple transaction. It’s an investment in your long-term satisfaction.
That’s exactly why we offer our price guarantee. It’s simple: If you find the same product for a lower price at another retailer after your purchase, just let us know. After a quick review, we’ll refund you the difference. That way, you can shop with us with complete peace of mind, without worrying that you’ve missed out on a better deal.
When does our price guarantee apply?
To ensure that price comparisons remain fair and transparent for both parties, the following conditions must be met for a successful adjustment:
- Exactly the same product
The lower-priced offer must match the item you purchased 100 % exactly. This includes the brand, exact model, size, features, and product version. - Reputable Retailers
The comparison price must come from an official retailer or a legitimate online store. Unfortunately, we cannot accept dubious sources, private sales, or offers without clear proof of origin as a basis for comparison. - Like-new and in perfect condition
The item being compared must be brand-new and regularly available. Used items, display models, seconds, or refurbished products are excluded from the warranty. - It's the actual final price that counts
We always compare the price you, as a customer, actually end up paying. This means that shipping costs, taxes, and other mandatory fees are included in the comparison. If delivery terms or services differ significantly, we adjust the calculation accordingly to ensure fairness. - Publicly Available Offers
The lower price must be freely available to every customer. Special member discounts, loyalty point promotions, personal coupon codes, or private shopping clubs do not count as a regular comparison price.
Did you actually find a lower price after placing your order? No problem. Just fill out the form below to request your refund:
